BAA

BAA (formerly British Airport Authority) is of the world’s leading international airport groups. In partnership with IMCA in the UK and the University of Surrey, BAA adopted a range of IMCA’s courses to enable any manager in the company - at any level - to work towards action learning awards. Certificate, Diploma and MBA courses are offered to managers based at locations throughout the UK, and course associates have come from divisions ranging from the fire service to property development, terminal management, retail and operations research. Experts within the company also contribute to the learning process, and each associate is supported by his / her immediate line manager, together with a mentor, whose main role is to ‘open doors’ within the company. At the launch of the initiative (with more than 50 associates on CMS / DMS and MBA courses) Tony Ryan, the director of training and management development at BAA said:
“We wanted to become a learning organization in the true sense of the word, and we wanted to see all employees develop ways of continuous learning in the realities of their jobs”.